Complete the Notice of Lost Certificate Form and send it to MTCL by email or mail. The form requires you to provide details of the loss, including the circumstances surrounding the loss, details of the certificate(s) lost, and the registration that appeared on the certificate(s).
The individual claiming the loss must complete an Affidavit of Loss. When certificates are returned through the postal system as undeliverable, it is called a mail loss, and the claimant is required to complete an Affidavit of Non-Receipt. The affidavit serves as legal testimony as to the circumstances of the loss and includes information on the certificates and how they were lost. The Affidavit of Loss (or if applicable Non-Receipt) must be sworn before a Notary Public or a Commissioner for Taking Affidavits.
Provide to MTCL an Open Penalty Bond of Indemnity, issued by an insurance company authorized to transact business in Canada or the United States. The bond ensures that MTCL and the issuing company is not held liable if the lost certificates are ever traded or canceled. The bond provides the owner of the certificates with insurance coverage for the value of the security. The cost associated with securing an Open Penalty Bond is based on the current market value of the lost certificate(s).
Tips for Locating Your Lost Certificate
- Check your safety deposit box.
- Contact your broker and issuer and ask if they have it in safekeeping.
- Double-check your files at home and work.
- Contact our office to see if your certificate has been transferred, or if it is being held in DRS form.
- Check your cottage or vacation home, and your P.O. box.
- If an attorney, consultant, or third party assists you with your investment affairs, ask if they know where the certificate is.
If the stock certificate is found, please inform us, immediately, to lift the stop-transfer from the stock.
IMPORTANT: If the certificate has been replaced, please return the old (found) certificate to Marrelli Trust Company Limited immediately for cancellation.